Return & Exchange Policy
▪ Processing the order within India takes 3 - 5 working days and then shipping takes 7 - 10 working days.
▪ We do not offer Refunds and we accept Returns against Exchange or Store credit valid for 12 months.
▪ The product bought will only be accepted for exchange if informed within 5 days after the delivery and are in perfect condition with no damage, stains or marks.
▪ The Earth-O-Fab Team holds the right to not accept returns in case the product is used or damaged by the customer.
▪ Exchange is only applicable once and with the products of equal price value or more.
▪ No Returns or Exchanges for Discounted/Sale products.
▪ Shipping & COD charges are non-refundable.
▪ In case of exchange, customers are required to pay Rs. 150 exchange fee for us to book the reverse pick up and send the exchanged piece.
▪ Parcel sent to us without a prior Information will not be accepted.
Customer have to place Return / Exchange request by click on the following link.
Click Here to Return / Exchange
To start a return, Customer can contact us at +91 - 9081319222.
Please note that returns will need to be sent to the following address:
"Plot no- 12/5, Pravin Silk Industries Chalthan-Niyol Road, Surat (GJ.) - 394305 , India"
Note: Kindly capture an unboxing video for hassle-free Return or Exchange Process. Company holds the right to demand the unboxing video in any critical case.
